Crummock Water Walk

We hope you love your Watson & Bailey purchase. If you change your mind, you can return eligible items within 14 days of recieving your order. Items must be unused and returned in their original packaging.

Please contact us before returning an item so we can provide return instructions. Unless and item is faulty, damaged or incorrect, return postage costs are the responsibility of the customer.

Handmade & Natural Products

Many of our products are handmade using natural materials. Variations in slate edges, shape, texture, colour and image placement are part of their individual character and are not considered faults.

Damaged, Faulty or incorrect items

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible with your order details and photographs of the item and packaging. We'll arrange an appropriate replacement or refund.

Refunds

Once an eligible return has been received and checked, your refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Personalised Items

Items made or personalised specifically for you cannot normally be returned without valid reason. This does not affect your rights if an item is faulty, damaged or not as described.

Nothing in this policy affects your statutory rights.

Every order is carefully prepared and securely packaged in our Cumbrian home studio, ready for its journey to you. We take extra care when packaging our slate and fragile products, using protective materials to help ensure they arrive safely. Orders are sent using a tracked UK delivery service.

• Estimated Delivery time 4-7 working days

• Premium natural slate

• High-quality sublimation print

• Heat and water resistant

• Durable long lasting finish

• Easy to wipe clean

• Printed and pressed by hand in our Cambrian workshop

• Includes display stand

• Gift Boxed

Care: Simply wipe clean with a soft damp cloth. Avoid abrasive cleaners.